3Performance reporting

Performance against Regulator Performance Framework

The Australian Government has committed to reducing the cost of unnecessary or inefficient regulation imposed on individuals, business and community organisations, and has developed a framework to measure the performance of regulators.

As a regulatory body, the AEC aims to reduce the regulatory burden imposed on electors through enrolment and voting activities, and is committed to reporting annually against the Framework’s six mandatory key performance indicators. Our performance for 2015–16 is shown in Table 3, cross-referenced to our performance under the AEC’s five agency directions.

Table 3: AEC Performance against Regulator Performance Framework, 2015–16
Mandatory key performance indicators	Performance criteria	Result
Regulators do not unnecessarily impede the efficient operation of regulated entities	High quality services delivered to clients with effective management of issues in line with the legislation and agreements	Partly met. See performance under Agency Direction 4.2.
Communication with regulated entities is clear, targeted and effective	Information is timely and accurate, uses appropriate technology and channels, and meets accessibility standards	Met. See performance under Agency Direction 4.3.
Actions undertaken by regulators are proportionate to the regulatory risk being managed	Maintain ability to conduct a federal electoral event within the timeframe determined by the Electoral Commissioner	Met. See performance under Agency Direction 1.2.
Compliance and monitoring approaches are streamlined and coordinated	An enterprise performance and reporting framework is implemented	Met. See performance under Agency Direction 2.2.
Regulators are open and transparent in their dealings with regulated entities	Productive relationship is maintained with the Minister, Parliament, key agencies and other stakeholders	Met. See performance under Agency Direction 4.1.
Regulators actively contribute to the continuous improvement of regulatory frameworks	An efficient election evaluation model is implemented	Met. See performance under Agency Direction 5.1.
	Create an environment to encourage innovative practices to support the AEC and the conduct of electoral events	Partly met. See performance under Agency Direction 5.2.