Requirement Location

Letter of transmittal

Letter of transmittal

Table of contents



List of abbreviations

Contact officer(s)

Contact us

Review by Secretary

Year in review

Departmental Overview

About us

Role and functions

Our role, outcome and values

Organisational structure

Figure 1: Organisation as at 30 June 2012

Outcome and program structure

Our role, outcome and values

Our programs

Where outcome and program structures differ from PB Statements/PAES or other portfolio statements accompanying any other additional appropriation bills (other portfolio statements), details of variation and reasons for change

Not applicable

Report on Performance

Report on performance

Review of performance during the year in relation to programs and contribution to outcomes

Report on performance

Actual performance in relation to deliverables and KPIs set out in PB Statements/PAES or other portfolio statements

Report on performance

Where performance targets differ from the PBS/ PAES, details of both former and new targets, and reasons for the change

Not applicable

Narrative discussion and analysis of performance

Report on performance

Trend information

Report on performance

Social inclusion outcomes

Assisting Australians with special needs

Performance against service charter customer service standards, complaints data, and the department’s response to complaints

Service charter

Customer enquiries, issues and complaints

Discussion and analysis of the department’s financial performance

Financial performance analysis

Discussion of any significant changes from the prior year, from budget or anticipated to have a significant impact on future operations.

Not applicable

Agency resource statement and summary resource tables by outcomes

Agency resources

Management and Accountability

Our governance and compliance

Corporate Governance


Agency heads are required to certify that their agency comply with the Commonwealth Fraud Control Guidelines.


Statement of the main corporate governance practices in place


External Scrutiny

External scrutiny

Significant developments in external scrutiny

External scrutiny

Judicial decisions and decisions of administrative tribunals

Administrative scrutiny

Judicial scrutiny

Reports by the Auditor-General, a parliamentary committee or the Commonwealth Ombudsman

External scrutiny

Management of Human Resources

Improving our efficiency

Assessment of effectiveness in managing and developing human resources to achieve departmental objectives

Improving our efficiency

Statistics on staffing

Working for the AEC

Enterprise or collective agreements, IFAs, determinations, common law contracts and AWAs

Working for the AEC

Performance pay

Performance pay

Assessment of effectiveness of assets management

Assets management

Assessment of purchasing against core policies and principles


The annual report must include a summary statement detailing the number of new consultancy services contracts let during the year; the total actual expenditure on all new consultancy contracts let during the year (inclusive of GST); the number of ongoing consultancy contracts that were active in the reporting year; and the total actual expenditure in the reporting year on the ongoing consultancy contracts (inclusive of GST). The annual report must include a statement noting that information on contracts and consultancies is available through the AusTender website.


Absence of provisions in contracts allowing access by the Auditor-General

Australian National Audit Office access clauses

Contracts exempt from the AusTender

Exempt contracts

Financial Statements

Financial statements

Other Mandatory Information

Work health and safety (Schedule 2, Part 4 of the Work Health and Safety Act 2011)

Workplace health and safety

Advertising and Market Research (Section 311A of the Commonwealth Electoral Act 1918) and statement on advertising campaigns

Advertising and market research

Ecologically sustainable development and environmental performance (Section 516A of the Environment Protection and Biodiversity Conservation Act 1999)

Environmental performance

Compliance with the agency’s obligations under the Carer Recognition Act 2010

Not applicable

Grant programs


Disability reporting – explicit and transparent reference to agency level information available through other reporting mechanisms

Disability reporting

Information Publication Scheme statement

Freedom of information

Correction of material errors in previous annual report

Not applicable

List of Requirements

List of requirements