Contents

• Letter of transmittal
• About this report

Year in review

• Electoral Commissioner's review
• Summary of achievements

AEC overview

• Purpose and values
• Performance framework
• Legislative framework
• Organisational structure
• Office network
• Analysis of financial performance
• Developments since the end of the financial year that affect the AEC's operations
• Partnerships

Report on performance: Program 1.1 Electoral roll management

• Program 1.1 – overview
• Electoral roll management
• Case study: Online update of enrolment
• Support services for electoral redistributions

Report on performance: Program 1.2 Election management and support services

• Program 1.2 overview
• Federal elections, by-elections and referendums
• Case study: Election dashboard
• Party registrations
• Funding and disclosure services
• Fee-for-service
• Industrial elections, Protected Action Ballots and Torres Strait Regional Authority elections
• Advice and assistance in overseas elections
• Case study: Four Countries Conference

Report on performance: Program 1.3 Education and communication

• Outcome 1.3 overview
• Electoral education
• Case study: Parallel elections
• Communication strategies and services
• Case study: Mobilise the Franchise Optus Event
• Community strategies
• Case study: National Electoral Education Centre

Management and accountability

• Corporate governance
• Support services
• External scrutiny
• Human resources
• Case study: ACTSmart Business accreditation at the National Electoral Education Centre
• Assets management
• Purchasing
• Grant programs
• Purchaser-provider arrangements
• Consultants and contracts

Financial statements

Appendices

• Appendix A – Resources
• Appendix B – Staffing
• Appendix C – Occupational health and safety
• Appendix D – Freedom of information
• Appendix E – Advertising and market research
• Appendix F – Provision of electoral roll information
• Appendix G – Ecologically sustainable development
• Appendix H – Consultancies
• Appendix I – Industrial and fee-for-service elections statistics
• Appendix J – Publications
• Appendix K – Fraud control certification

References

• List of abbreviations
• List of requirements