Contents

• Letter of transmittal
• About this report

Year in review

• Electoral Commissioner's review
• Summary of achievements

AEC overview

• Purpose and values
• Performance framework
• Legislative framework
• Organisational structure
• Office network
• Partnerships
• Developments since the end of the financial year that affect the AEC's operations

Report on performance: Outcome 1

• Outcome 1 overview
• Program 1.1 – Electoral roll management
• Case study: Improving our client contact
• Case study: GENESIS
• Program 1.2 – Support services for electoral redistributions

Report on performance: Outcome 2

• Outcome 2 overview
• Program 2.1 – Federal elections, by-elections and referendums
• Case study: Divisional history: Mallee, Victoria
• Program 2.2 – Party registrations
• Program 2.3 – Funding and disclosure services
• Program 2.4 – Fee-for-service elections
• Program 2.5 – Industrial and Torres Strait Regional Authority elections
• Program 2.6 – Advice and assistance in overseas elections

Report on performance: Outcome 3

• Outcome 3 overview
• Program 3.1 – Electoral education
• Program 3.2 – School and community programs
• Program 3.3 – Communication strategies and services
• Case study: Improving our understanding of the community

Management and accountability

• Corporate governance
• Support services
• External scrutiny
• Human resources
• Case study: Investing in our people
• Case study: Seminar series
• Providing access for people with disabilities
• Assets management
• Purchasing
• Grant programs
• Consultants and contracts

Appendices

• Appendix A – Resources
• Appendix B – Staffing
• Appendix C – Occupational health and safety
• Appendix D – Freedom of information
• Appendix E – Advertising and market research
• Appendix F – Provision of electoral roll information
• Appendix G – Ecologically sustainable development
• Appendix H – Consultancies
• Appendix I – Industrial and fee-for-service elections statistics
• Appendix J – Publications
• Appendix K – Fraud control certification

References

• List of abbreviations
• List of requirements
• Analysis of financial performance

Financial statements

• Financial statements [PDF 1 MB]