|Outcome 1 – an effective electoral roll|
|High level of electoral enrolment||At 30 June 2009, 13 892 562 people were enrolled to vote, an increase in the number of electors on the roll.|
|Ongoing action to improve the accuracy and completeness of the electoral roll||The AEC continued actions to contact and encourage the estimated 1.2 million Australians missing from the electoral roll to enrol.|
|Provision of quality roll products to meet client needs||In line with requests received, electoral roll data was provided for more than 100 electoral events, including four state and territory elections and one state referendum.
Ongoing support was provided our joint roll partners. In line with requests received, more than 400 products were supplied to state and territory electoral authorities under joint roll arrangements.
|Effective support for electoral redistribution processes||Support provided to the committees conducting electoral boundary redistributions for New South Wales, Queensland, Western Australia, Tasmania and the Northern Territory allowed for the effective and timely conduct of redistribution activities in accordance with legislative requirements.|
|Improved roll management system||The general enrolment, elections support and information system (GENESIS) achieved important milestones towards replacing the AEC Roll Management System with a more efficient, customised system that integrates business and operational requirements.|
|Outcome 2 – an impartial and independent electoral system|
|Successful conduct of Lyne and Mayo by-elections and completion of activities relating to the Gippsland by-election||By-elections were successfully conducted in the divisions of Lyne and Mayo on 6 September 2008.
Ballot papers were produced and distributed to meet demand for early (pre-poll and postal) voting, as well as for use by mobile polling teams and on election day. Results were publicly announced within legislated timeframes and were made available on the AEC website on by-election night. Post-election activities for the Gippsland by-election were completed including payment of public funding. Informality was 3.45% for Lyne and 4.99% for Mayo.
|Evaluation of 2007 federal election||Recommendations arising from the 2007 federal election evaluation process were referred to the relevant business areas and post-election working parties for consideration and/or implementation.|
|Analysis of informal voting||The AEC published AEC Research Report 11, Analysis of informal voting (House of Representatives 2007 election), and analysed data for by-elections.|
|Informed evidence to the Joint Standing Committee on Electoral Matters inquiry into the conduct of the 2007 federal election||The AEC continued to provide detailed submissions and direct evidence to the committee's inquiry into the conduct of the 2007 federal election.|
|Outcome 3 – an informed community|
|Enrol to Vote Week||Enrol to Vote Week was held in 1 700 high schools around the country. As a result, the AEC received 21 053 enrolment forms.|
|School and Community Visits Program (SCVP)||The SCVP target was met, and a new evaluation tool has been implemented.|
|Development of style guide||An AEC style guide was developed to further reinforce the AEC brand and provide better guidance to staff in its application.|
|Services supporting all outcomes|
|AEC Strategic Plan 2009–2014||The AEC developed a new Strategic Plan for 2009–2014, based on three themes: modernisation, collaboration and investing in our people. Clear linkages were established between the Strategic Plan and the National Business Plan for 2009–10, the first year of the strategic planning cycle.|
|Training||The AEC developed training materials, tools and packages, including operational training. A new induction program and an online package to raise fraud awareness were launched. The AEC also restructured its learning and development framework, as a complement to its new Capability Framework, to deliver a higher level of support and learning options. An AEC 'management fundamentals' program was piloted and received positive feedback from participants. A major program of procurement training was delivered across all AEC offices.|
|Recruitment||A scoping study and technical evaluation was undertaken in conjunction with the New South Wales Electoral Commission to determine whether their online system for recruiting temporary staff could be adapted to suit AEC needs.
Consistent branding on recruitment advertising and streamlined support services for selection panels were implemented.
|Governance||The AEC's governance arrangements were reviewed to ensure they meet agency needs and provide a robust framework. The initial part of the review was the creation of the Business Investment Committee to strengthen decision making and project management of investments in systems and processes.|
|Modernising information technology infrastructure and capability||The AEC transitioned from Lotus Notes/Domino to Microsoft Outlook/Exchange.|